SMS Privacy Policy
Kim Tong Translation Services
Effective Date: April 1, 2026
This SMS Privacy Policy explains how Kim Tong Translation Services collects, uses, and protects your information when you opt in to receive text messages from us.
1. Information We Collect
We may collect personal information when you:
· Complete forms on our website
· Contact us by phone, email, or in person
· Request a quote or services
· Opt in to receive SMS communications
· Interact with our website (e.g., cookies or similar technologies)
When you enroll in our SMS program, we may collect:
· Mobile phone number
· Name (if provided)
· Email address (if provided)
· Communication preferences
· Message interaction data (e.g., messages sent, received, and engagement activity)
2. How We Use Your Information
We use your information to:
· Send transactional and service-related SMS messages
· Provide customer support and respond to inquiries
· Deliver project updates, notifications, and reminders
· Send billing, invoice, or document notifications
· Improve our services and customer experience
3. Data Sharing and Disclosure
We do not sell or rent your personal information.
We may share your information only with trusted third-party service providers who assist us in delivering SMS communications and operating our business. These providers are required to protect your information and use it solely for service-related purposes.
4. SMS Consent and Data Protection
Your SMS consent and phone number are strictly protected.
We do not share, sell, rent, or disclose your phone number or SMS opt-in data to third parties or affiliates for marketing purposes under any circumstances.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
6. Your Choices
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly 651-252-3200 or @ customerservice@kttsmn.com
SMS Terms & Conditions
Kim Tong Translation Services
Effective Date: April 1, 2026
By opting in to receive SMS messages from Kim Tong Translation Services, you agree to the following terms:
1. Types of Messages
You may receive SMS messages related to:
· General business communications and client correspondence
· Project updates and completion notifications
· Quotes and follow-ups
· Appointment and consultation reminders
· Document delivery notifications
· Billing and invoice communications
2. Message Frequency
Message frequency varies depending on your interactions, services, and active projects. You will only receive messages relevant to your relationship with us.
3. Fees and Charges
Message and data rates may apply. Charges depend on your mobile carrier and plan. Please contact your carrier for details.
4. How to Opt In
You may opt in to receive SMS messages through:
· Online: Selecting the SMS consent checkbox on our website forms
· Verbal: Providing consent during a phone or in-person interaction
· Written: Signing and submitting a paper consent form and emailing it to us at customerservice@kttsmn.com.
5. How to Opt Out
You can opt out at any time by replying STOP to any SMS message.
After opting out, you will receive a one-time confirmation message, and no further messages will be sent unless you opt in again.
6. Help and Support
Reply HELP at any time for assistance.
You may also contact us at:
· Phone: 651-252-3200
· Email: customerservice@kttsmn.com
7. Privacy
Your privacy is important to us.
Your phone number and SMS consent will never be shared or sold to third parties or affiliates for marketing purposes.
For more information, please review our SMS Privacy Policy above.
WEBSITE CHECKBOX :
☐ By checking this box, I consent to receive SMS messages from Kim Tong Translation Services related to general business communications and project updates at the phone number provided above. Message frequency may vary. Message and data rates may apply. For assistance, reply HELP. Reply STOP to opt out of receiving text messages. Please review our Privacy Policy and Terms & Conditions.